Privacy Policy

Trigr Technologies Inc. (“Trigr”, “we”, “us”) operates gotrigr.com. This Privacy Policy explains how we collect, use, and protect your information when you use the Trigr Revenue Intelligence platform.

By using Trigr, you agree to the collection and use of information in accordance with this policy.

Account Information

When you create an account, we collect your name and email address. This is used to identify your account and communicate with you.

Gmail Data (only when you connect Gmail)

• Email thread metadata for revenue intelligence analysis
• Contact names and email addresses from your business threads
• Thread timestamps and response patterns

We NEVER read personal emails. We ONLY analyze business email threads you initiate or participate in for sales and revenue purposes. Gmail access is entirely optional.

Usage Data

We collect information about pages visited, features used, and interactions with the platform to improve the service.

Payment Information

Payment processing is handled entirely by Stripe. Trigr never stores your credit card numbers or payment details.

• To provide revenue intelligence features and buying signal detection
• To identify deals at risk in your connected inbox
• To extract promises and commitments from email threads
• To generate AI-powered insights about your prospects
• To send product updates and important account notifications

We NEVER sell your data. We NEVER share your Gmail data with third parties. Your data is used exclusively to power the features you see in Trigr.

When you connect Gmail, Trigr requests read access to analyze your business email threads for revenue intelligence. This integration is governed by Google's API Services User Data Policy, including the Limited Use requirements.

We use Gmail data exclusively to:

• Identify deals at risk based on thread activity and sentiment
• Extract commitments and promises made in email threads
• Monitor response times and engagement patterns
• Generate revenue insights and recommended actions

We do not:

• Read or analyze personal emails unrelated to business activity
• Store email content permanently (analysis is performed in real time)
• Share email data with any third party
• Use Gmail data to train AI models
• Transfer Gmail data for any purpose other than the features described above

You can disconnect Gmail at any time from Settings → Integrations. Upon disconnection, all Gmail tokens are immediately deleted.

• All data is encrypted in transit using TLS 1.3
• All data is encrypted at rest using AES-256
• SOC 2 Type II compliance in progress
• Regular third-party security audits
• OAuth tokens stored with row-level security in Supabase
• Access limited to authenticated workspace members only

• Account data: Retained until you delete your account
• Gmail tokens: Deleted immediately when you disconnect Gmail
• Signal data: Retained for 12 months, then automatically purged
• Billing records: Retained for 7 years as required by law

You have the right to:

• Access all data Trigr holds about you at any time
• Export your data via Settings → Data Export
• Delete your account and all associated data permanently
• Disconnect Gmail and revoke all email access instantly
• Opt out of non-essential communications
• Request correction of inaccurate personal information

GDPR users in the EU/EEA may additionally exercise rights of restriction and portability. To make a request, email media@gotrigr.com.

Trigr integrates with the following third-party services, each governed by their own privacy policies:

• Stripe — payment processing
• Supabase — database and authentication
• Anthropic / OpenAI — AI analysis (data is not used for training)
• Google — Gmail integration (governed by Google API Services User Data Policy)

For privacy questions, data requests, or to report a concern:

Email: media@gotrigr.com

Company: Trigr Technologies Inc.

We respond to all privacy inquiries within 5 business days.

We will notify all users of material changes to this Privacy Policy via email at least 14 days before the changes take effect. Continued use of Trigr after that date constitutes acceptance of the updated policy.

The current version of this policy is always available at gotrigr.com/privacy.